Centre de documentation
Fiches techniques, notes techniques, certification, manuels et plus
What’s new
For all ţţ淨r App users:
Opt-out for critical alerts:
Added OPT OUT for critical storm alerts as well.
For IQ EV Charger users in NA and EU:
Enhanced IQ EV Charger connectivity flow:
Enhanced IQ EV Charger Wi-Fi configuration to show a warning for weak connections.
For IQ EV Charger users in Europe:
Charging schedule now available on STATUS page:
Added charging schedule details on STATUS page when the IQ EV Charger is set to Smart Charging mode.
What’s Fixed
- Optimized the notification delivery time for critical system updates.
- Fixed blank STATUS page when the gateway hasn’t reported for a few hours.
- Resolved the issue of the Environment card showing zero value for non-English locales.
- [For IQ PowerPack 1500 users] Resolved discrepancy between slider values in the app and the device LCD for “Power Save After” and “Power Off After” settings.
- [For IQ PowerPack 1500 users] Added a cancel button in the Wi-Fi Networks screen when no networks are available.
- [For IQ EV Charger users in Europe] Fixed the issue that prevented EV charging on some sites when IQ EV Charger was in Smart Charging mode.
What’s Fixed
For all ţţ淨r App users:
- Updated microinverter not reporting logic to notify users only when 10% or more of microinverters are not reporting.
What’s new
For all ţţ淨r App users:
Enhanced gateway connectivity feature
Users are now shown a warning message if they select a weak Wi-Fi network while configuring Wi-Fi for their gateway.
What’s Fixed
For all ţţ淨r App users:
- Bug fixes and minor enhancements.
What’s new
For all ţţ淨r App users:
Solar Offset metric is now available
Added a new performance metric called Solar Offset on the Status and Energy pages. You can also customize the existing Performance metrics by clicking on Manage to show/hide different cards.
To display this metric on Status and Energy pages, click on Manage and enable Solar Offset.
Microinverter type now displayed on Array page
Enhanced Array page to display microinverter type and details for easier monitoring.
For IQ PowerPack 1500 users:
View last known settings on app (IQ PowerPack 1500 v6.0.0 and above)
Added the last known settings in the app when the device is offline or powered off.
Weather information now available on the app:
You can now view weather information based on your site address.
Navigate to MENU > System > Site Details and click on Edit to update your address anytime.
Periodic wakeup is now available (IQ PowerPack 1500 v6.0.0 and above)
Added periodic wakeup for self-update.
For IQ EV Charger users across all regions:
Generate reports with Multiple chargers
Added multi-charger support for Daily/Session report generation.
For IQ EV Charger users in Europe and UK:
Learn more about Charging modes
Added a new Learn More about Charging Modes section explaining the functionality of different charging modes under different profiles.
What’s Fixed
- Updated the calculation logic for system backup time to include the battery shutdown level.
- Fixed issue of users receiving outdated events in the monthly report.
- [For users in the UK] Fixed issue preventing users from restarting their system after G100 export limit violation.
- [For IQ PowerPack 1500 users] Corrected display of settings success message.
- [For DAP Illinois users] Fixed issue of incorrectly showing 'Charge battery from grid' for export only systems.
What’s new
For ţţ淨r App users on Smart Solar Billing plan in Illinois:
Updated Electricity Rate Settings
Users can add and view their Hourly Dynamic Prices by selecting their Utility and Rate Name. Go to Menu > Settings > Electricity Rate
Updated Battery Settings
Users can set their batteries to charge from grid or discharge to the grid as per the battery mode set during system commissioning by the installer. Go to Menu > Settings > Battery
Update Site Details
Users can view their grid connection details: Connection Type, Connection Year and Battery Mode. Go to Menu > System > Site Details
What’s fixed
- [For IQ PowerPack 1500 users] Fixed issue where one hour of energy data was missing post DST change on Mar 9, 2025.
What’s New
For IQ PowerPack 1500 users:
Never Power Save and Never Power Off option for AC output
Added option to never enter Power Save and Power Off mode.
What’s Fixed
- [For IQ PowerPack 1500 users] Fixed the issue where Profile is shown as Unknown in local connection view.
- [For IQ PowerPack 1500 users] Resolved bug when changing Light setting mode over local connection.
- [For IQ PowerPack 1500 users] Fixed redirect to Dashboard after registration on Android 11 and earlier versions.
What’s new
For all ţţ淨r App users:
Gateway Not Reporting banner on Status page
Users are now notified with a clear banner on the Status page when the Gateway isn’t reporting data, along with steps to reconnect.
For IQ PowerPack 1500 users:
Never Power Save and Never Power Off option for AC output
Added option to never enter Power Save and Power Off mode.
What’s Fixed
- Restricted changes to battery and profile settings in the ţţ淨r app during commissioning to ensure a seamless configuration.
- [For NEM 3.0 users] Updated AI Optimization algorithm to include main panel breaker rating to improve system performance.
- Resolved the issue preventing few users from accessing the app due to an internal server error.
- [For IQ PowerPack 1500 users] Resolved bug when changing Light setting mode.
- [For IQ EV Charger users in Europe] Fixed the issue where Allowed charging limit value was not getting honoured for Three Phase IT Grid configuration.
What’s fixed
- [For IQ EV Charger users in North America and Europe] Resolved an issue that frequently caused EV chargers' status to appear offline incorrectly.
What’s new
For all ţţ淨r App users:
Gateway Not Reporting banner on Monthly Energy Report
Monthly Energy Report now includes a banner to notify users if their Gateway isn't reporting data, along with steps to reconnect.
Added context for Permission Denied toast messages
Users who are not the system owner will now see a message explaining they need to sign in with the owner's account to edit settings.
Details added on three-phase Live Status view
To improve clarity regarding power flow, a note has been added to the phase selection page in Live Status.
For ţţ淨r App users with IQ EV Chargers in Bermuda:
Homeowners can create an IQ EV Charger only site
Users in Bermuda can now create an IQ EV Charger only site using the ţţ淨r App. To add a charger, go to Menu -> Add Devices -> IQ EV Charger.
For ţţ淨r App users with SunPower migrated systems:
Estimated Warranty is now available
Estimated Warranty is now displayed for third party inverters. To view, go to Menu > System > Devices > Third Party Devices > Estimated Warranty.
What’s fixed
- Fixed Warranty dates for legacy and replacement devices.
- Resolved the issue where Monetary Impact values were incorrect in specific cases.
- Updated LED status in Live Vitals page to show Battery on standby when the battery DC switch is off due to low charge.
- Resolved issue where production readings were missing for D380 Microinverters.
- [IQ PowerPack 1500 users in US & Canada] Fixed an issue preventing the reset of IQ PowerPack 1500 from the app.
- [IQ PowerPack 1500 users in US & Canada] Removed the Company and API Access Settings from Account > My Access Control page.
What’s fixed
For all IQ EV Charger users in North America and Europe
- Resolved an issue preventing Green charging from working for certain users.
- Fixed a bug that was causing Off-Peak schedules to be disabled in specific cases.
What’s fixed
For ţţ淨r App users with an IQ PowerPack 1500 in the United States and Canada:
- Resolved an issue where users were unable to register their IQ PowerPack 1500 on Android 11 and earlier versions.
- Fixed the issue where the AC Ports state on the Profile page was not accurately reflected when the IQ PowerPack 1500 was connected to a load and the app was connected to the device via Bluetooth.
- Resolved an issue that caused users to see an incorrect error screen on the IQ PowerPack 1500 during registration.
- Updated messaging to provide clear instructions in the app when the IQ PowerPack 1500 is offline.
What’s fixed
For ţţ淨r App users with an IQ PowerPack 1500 in the United States and Canada:
- Bug fixes and minor enhancements.
What’s fixed
For ţţ淨r App users with an IQ PowerPack 1500 in the U.S. and Canada:
- Resolved the issue where new users were not able to register their IQ PowerPack 1500 device.
What’s new
For all ţţ淨r App users:
- Events History data is now retained for a longer duration
Extended the Events History retention period from 10 days to 180 days, ensuring long-term access to historical event data.
What’s fixed
- Refined the Microinverter not reporting logic to enforce additional checks before updating the system status to Error.
- Resolved the issue of the Monthly Report not containing AC Battery charge and discharge energy data.
What’s new
For ţţ淨r App users in the United States:
- We have added Red Flag Warnings to the list of weather alerts that activate the Storm Guard feature. The is more closely focused on the alerts that most commonly cause grid outages.
What’s fixed?
- Resolved an issue where Low Solar Production notifications were being incorrectly sent for systems without a Permit to Operate (PTO).
What’s new
For all ţţ淨r App users:
New FAQ on how to check that a system is functioning normally
We have added on how to monitor your system’s health and performance, control your devices remotely, and identify and address any potential issues. Navigate to Menu > Support > Browse all FAQs to see all the FAQs.
What’s fixed
- Enhanced the Microinverter not reporting logic to notify users whenever even just one microinverter is not reporting or producing.
- Fixed an issue that prevented Low Solar Production notifications from being delivered to users.
- Addressed an issue where changes to the system name were not updated immediately.
- Enhanced the System Owner’s Guide links to be displayed according to the system's location and locale. Navigate to Menu > Support > Refer system owner’s guide to view.
What’s new
Introduced a Share option on the Array page
You can now share a snapshot of the Array page by tapping the Share icon highlighted below. This feature allows you to easily capture the content of the page and share it with others.
What's fixed
- Fixed the issue with streaming Live Status in offline mode.
- Resolved issues with Share functionality on the Status and Energy pages.
- Fixed the issue where animations on web pages are not working when opened from the app.
What’s new
For ţţ淨r App users with third-party inverters on NEM 3.0 (Net Billing Tariff) in California, or on dynamic tariffs in Belgium, Germany, and Netherlands:
AI Optimization profile is now available
The app now supports the AI Optimization profile for systems with third-party inverters and IQ Batteries. This profile maximizes financial savings based on electricity rates, consumption patterns, and expected solar production. AI Optimization should be selected if the user’s main energy goal is saving more money on utility bills. This feature will be slowly rolled out to users.
For ţţ淨r App users on dynamic tariffs in Belgium, Germany, and Netherlands:
New video tutorial on system profiles
A new video tutorial on system profiles is now available in the app. Go to Menu > Settings > Profile to watch.
What’s fixed
- Addressed the issue of inconsistent carbon footprint units in the app and in email notifications.
What’s new
For ţţ淨r App users with IQ Batteries:
Option to opt out of ongoing storm alerts
You will now be able to Opt Out of individual storm alerts without disabling the Storm Guard feature.
You can also navigate to Menu > Settings > Profile > Storm Guard to opt out of ongoing alerts.
- When a storm alert is issued, you can opt out if you so choose.
- If you opt out, your system profile will be immediately restored to its previous profile.
- Opting out of a storm alert allows your battery to continue discharging to support home loads if you feel discharging is more important than preparing the battery for a potential grid outage.
- After opting out from an ongoing alert, you have an option to Opt In again from the Storm Guard 貹. &Բ;
Storm Guard auto-activation for critical alerts
To safeguard your system from blackouts caused by battery depletion, Storm Guard will be automatically activated for critical alerts that have a high chance of causing grid outages.
This activation will occur even if the Storm Guard feature had been previously disabled in the app. If Storm Guard is disabled, it will only be activated for the duration of the critical alert. The Opt Out option is not available for critical alerts.
What’s fixed
- Resolved a delay issue in storm alert activation and deactivation for IQ Battery sites in the United States.
- Fixed Event History messaging for storm alerts with a missing end time.
- Corrected the Energy page tags to display correct alert names when multiple alerts are active on the system.
- [For NEM 3.0 and dynamic tariff users] Updated the optimization algorithm to use the site's grid export and import limits for optimal performance.
- [For NEM 3.0 users] Addressed issues where the user’s selection for the Discharge battery to the grid state was not being honored.
What’s new
For all ţţ淨r App users:
Support for SunPower migrated sites
For relevant SunPower sites, you can now see system migration details by navigating to Menu > System > Site Details. Learn more about the support ţţ淨r is providing to SunPower System Owners.
Renamed String Inverter page and added panel information
Along with the inclusion of Panel information, we have renamed the String Inverter page to Third Party Inverter in the Devices section.
What’s new
For ţţ淨r App users on dynamic tariffs in Belgium, Germany, and Netherlands:
Total and spot price rates now shown on Electricity Import Rate page
Dynamic tariff customers can now view both Total and Spot price (inclusive of taxes and fixed charges) rates on the Electricity Import Rate page.
What’s fixed
- Resolved a custom report date selection issue in the Enlighten web view for small-screen devices.
- Improved inconsistent header sizes on different screens of the app.
- Fixed an issue of homeowners with access to multiple systems not being able to switch between systems on the app.
What’s new
For ţţ淨r App users with IQ EV Chargers in the United States and Canada:
Option to create a new charger-only site for existing ţţ淨r customers
You can now confirm the site address before commissioning an IQ EV Charger. There is also an option to create a new IQ EV Charger-only site if the charger is installed at a different address than an existing ţţ淨r site.
Option to refresh Wi-Fi list
You can now refresh the list of Wi-Fi networks while commissioning an IQ EV Charger, and also while reconfiguring Wi-Fi from the Connectivity settings of your IQ EV Charger within the app.
For ţţ淨r App users with IQ EV Chargers in territories of the United States:
Support for IQ EV Charger features in U.S. territories
Users in the following U.S. territories can now commission, control, and monitor IQ EV Chargers using the ţţ淨r App to benefit from its full range of EV charging features.
- Puerto Rico
- Northern Mariana Islands
- Guam
- American Samoa
What’s fixed
- Corrected the problem of duplicate notifications being issued when a storm alert is triggered.
- Resolved an issue related to dynamic tariff features [AI Optimization profile and electricity rates] not showing for Solar Only systems in Belgium and Netherlands.